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  • Product updates: May 2025

Apps monthly roundup May 2025

Written by Owner

Updated at August 20th, 2025

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Table of Contents

BambooHR Freshdesk Gmail Google Drive HubSpot Instagram for Business Intercom Jira Software Cloud Microsoft Dynamics 365 Microsoft Office 365 PayPal Pipedrive Podio QuickBooks Online Reddit Salesforce ServiceTitan Shopify Slack Smartsheet Squarespace Commerce Xero YouTube Zendesk

BambooHR

  • We’ve added a Terminated Employee trigger.
  • The BambooHR integration now supports custom fields.

Freshdesk

  • The New Ticket trigger now returns these new output fields:
    • requester email
    • description

Gmail

  • The New Labeled Email trigger no longer triggers on replies to an email that previously triggered the Zap.
  • We fixed a number of Gmail issues:
    • Duplicate messages were sent to email addresses in the BCC field.
    • Formatting of the message body was incorrectly adding extra new lines.
    • Improved support for message body text in encodings other than UTF-8.

Google Drive

  • We fixed the issue where the Upload File action was getting an error when uploading to a shared drive.

HubSpot

  • We fixed the issue where the Find Associations search was incorrectly being marked as successful when no associations were found.

Instagram for Business

  • We’ve added a Publish Video action.
  • The Publish Photo action now supports uploading multiple media items.

Intercom

  • We’ve added an Updated Company trigger.
  • The Update Ticket action now supports custom fields.
  • We fixed these issues:
    • The New Conversation Rating trigger was sometimes returning the error message  “TypeError: Cannot read properties of undefined (reading 'item')”.
    • When using the New User trigger, it was returning an error when new users were created with a mobile device.

Jira Software Cloud

  • We fixed the issue where the Find Issues (Via JQL) search was sometimes returning a 401 Unauthorized error.

Microsoft Dynamics 365

  • We’ve added a Find Multiple Leads search.
  • The Find Contact search now supports the option to filter based on a company name.
  • The Find Opportunity search now supports the option to filter based on a contact ID.
  • The Create Incident action now has a new “Owner” input field.

Microsoft Office 365

  • The New Email trigger now includes attachments as individual files (in addition to a single zip file).
  • The Send Email action now has a new “From Email” input field.
  • We fixed an issue with where the New Email trigger was incorrectly triggering on sent emails from a shared inbox.

PayPal

  • We’ve added a Canceled Recurring Payment trigger.
  • We’ve added these new actions:
    • Create Payment
    • Create Invoice
    • Send Invoice

Pipedrive

  • The Create Note action now has new input fields:
    • Project
    • Pin note to organization
  • The Create Lead action now has a new input field “Source Channel ID”.
  • The Find Product and Find Product(s) actions now have an option to only search for an exact match. This allows you to have more precise searches.
  • The Add Product to Deal action now supports using a decimal value in the “Tax” and “Quantity” input fields. Also you have the option to add billing frequency information.
  • The Updated Deal action now includes the contents of the comments left when a deal is won or lost.
  • The Find Deal search now returns metadata including “next activity type”.
  • We’ve added the input field “smart BCC email” for all deal-related actions.
  • We fixed a number of issues, including:
  • Custom fields for the Updated Deal Stage trigger were not displaying option names (only IDs).
  • Testing the Create Person action with a “Marketing Status” selected resulted in an error.
  • ord_idowner_id and visible_to input fields were not being sent to Pipedrive correctly.
  • The Find Deal search sometimes included outdated information.
  • The Attach File action sometimes changed the file type.
  • The Create Person action resulted in an error when including postal address information.
  • The Create Deal action resulted in an error when Products were disabled in Pipedrive.
  • The Find Person search was not searching across all fields for similar matches (fuzzy).

Podio

  • We’ve added the Attach File action

QuickBooks Online

  • We’ve added the Attach File(s) or Note action
  • We’ve added the Invoice Emailed trigger
  • The Create Journal Entry action now has an option to automatically generate a journal entry number.

Reddit

  • The Create Post action now has the option to include “Flair” information in your posts.
  • The New Post Matching Search trigger now returns the “Flair” output field.
  • We fixed an issue where the Reddit account connection was not automatically reconnecting.

Salesforce

  • We fixed an issue where a file included with the New Record trigger was incorrectly converted to an unusable file.

ServiceTitan

  • We’ve added these new triggers:
    • New Equipment
    • Updated Equipment
    • New Call
    • Updated Call
  • The New Job trigger now shows the available “Jobs IDs” options with the job label instead of an ID number.
  • The New Estimates and Updated Estimates triggers now have additional options to specify which appointments to trigger on.
  • We fixed a number of issues, including:
    • The New Customer trigger was not activating solely for customers matching the selected tag.
    • The New Job trigger was incorrectly activating for jobs previously assigned to a different technician.
    • The New Estimate trigger was not activating for all estimates; we've added timeframe options to resolve this.
    • The New Appointment trigger was not activating for all appointments; we've added more specific options to resolve this.

Shopify

  • We’ve added the New Company trigger.

Slack

  • The Request Approval action now includes options to:
    • Add the message to a thread.
    • Automatically include a Zap link in the message.
    • Post in direct messages.
  • The Set Channel Topic action now allows a bot to post the topic change, in addition to the connected Slack user.
  • We fixed these issues:
    • Testing the New Reaction Added trigger was not working.
    • Testing the New Mention trigger was sometimes returning a message.channel.startsWith is not a function error.
    • The New Message Posted to Private Channel trigger was activating for edited messages instead of new messages and returning a message_not_found error.

Smartsheet

  • We’ve fixed these issues:
  • The Updated Row trigger sometimes returned an “Invalid Content-Type header. Media type not supported." error when turning on a Zap.
  • The Updated Row trigger (new version) was not returning all cells for the row.

Squarespace Commerce

  • We’ve added these new triggers:
    • New Order
    • Updated Order
    • New Transaction
    • New Profile

Xero

  • We fixed an issue where the Updated Sales Invoice trigger was sometimes causing an error ("Error while hydrating data from Xero: Cannot read properties of undefined (reading 'Changes')").

YouTube

  • We’ve added a Find Video search.
  • We’ve added an Add Video to Playlist action.
  • We’ve added a New Comment on Video trigger.
  • We’ve added a New Live Stream trigger.
  • The YouTube Upload Video action now has additional input fields for thumbnails, language options, recording date/location, and other advanced settings.
  • We fixed an issue where the New Video in Playlist trigger was not working for playlists with more than 50 videos.
  • We fixed an issue where the Upload Video action was not properly using the “Made for Kids” setting.

Zendesk

  • We fixed an issue where the New Tag Added to Ticket trigger was activating multiple times for the same ticket when a single tag was added.

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