How to Get Started with Bitrix24 CRM on Zapier
Written by Owner
Updated at August 20th, 2025
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Table of Contents
About Bitrix24 CRM's Integration
What kind of authentication does Bitrix24 CRM use?
Bitrix24 CRM uses OAuth.
Do I need a paid Bitrix24 CRM account to use Bitrix24 CRM with Zapier?
You need a trial or paid Bitrix24 CRM plan to use Bitrix24 CRM with Zapier.
Do I need special account permissions in Bitrix24 CRM to use Bitrix24 CRM with Zapier?
There aren't any specific Bitrix24 CRM account permissions to connect Bitrix24 CRM to Zapier. All cloud users with commercial subscriptions and on-premise users with an active maintenance subscription can use the integration. Only admins can install the Zapier app in Bitrix24 CRM.
Are there any API token limits in Bitrix24 CRM when I use Bitrix24 CRM with Zapier?
No, there are no token limits when using Bitrix24 CRM with Zapier.
Are there any webhook subscription limits in Bitrix24 CRM when I use Bitrix24 CRM with Zapier?
Bitrix24 CRM doesn't have any webhook subscription limits when you use Bitrix24 CRM with Zapier.
Are custom fields in Bitrix24 CRM supported when I use Bitrix24 CRM with Zapier?
Yes, Bitrix24 CRM supports custom fields.
Custom fields are supported in Triggers, Actions, and Search.
Does Bitrix24 CRM use real trigger samples from my Bitrix24 CRM account?
Yes, Bitrix24 CRM provides real trigger samples from your Bitrix24 CRM account.
Triggers return a last added entity. To get results of a newly added entity, click load more when testing. If there is no data, the trigger will error.
What kind of Bitrix24 CRM hosted account can I use with Zapier?
Bitrix24 CRM's Zapier integration supports both self-hosted and cloud-hosted accounts.
Connecting with Bitrix24 CRM
When you create a Bitrix24 CRM Zap, you'll be asked to log in to your Bitrix24 CRM account (unless you are already logged in).
If all steps were successful, your Bitrix24 CRM account will be connected.