How to get started with Jira Software Cloud on Zapier

Written by Owner

Updated at August 20th, 2025

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Table of Contents

Prerequisites Connect Jira Software Cloud to Zapier About Jira Software Cloud's app Triggers, searches, and actions Limitations Templates Use cases Additional Jira Software Cloud resources

Jira Software Cloud and Zapier connect to automate issue tracking. You can trigger workflows when new issues are created or updated and create or update issues automatically.

Prerequisites

To use the Jira Software Cloud app on Zapier, you must have:

An active Jira Software Cloud account.
User permissions to access the projects you want to use.

Connect Jira Software Cloud to Zapier

To create an app connection to Jira Software Cloud on Zapier:

Go to the Apps page.
Click + Add connection.
A new dialog box will appear. Search for and select Jira Software Cloud.
Click Add connection.
A Connect an Account page will open in a browser tab or window.
Complete the following fields:
- What version of Jira do you use?: Select I use Jira Software Cloud.
- (optional) JIRA Cloud Site: If you use multiple JIRA cloud sites, enter the site URL you want to connect to.
Click Yes, Continue to Jira Software Cloud.
Log into Jira Software Cloud to authenticate.
Grant Zapier permission to access your account if prompted to.

Your Jira Software Cloud account is now successfully connected to Zapier.

About Jira Software Cloud's app

Triggers, searches, and actions

Triggers

Triggers
- New Issue - Triggers when a new issue is created (Polling)
- Updated Issue - Triggers when an existing issue is updated (Polling)
- New Issue (Via JQL) - Triggers when a new issue is added that matches some JQL (Polling)

Searches

Searches
- Get Attachment Content - Retrieves Jira attachment content by attachment ID
- Find Issue - Searches for an issue by summary or key
- Find Issue (Via JQL) - Searches for an issue using JQL
- Find Filter - Search for saved Jira filters by name or owner
- Get Sprint Information - Retrieves detailed information about a specific sprint including dates, goals, and state
- Find or Create Issue - Finds an issue by summary or key. Optionally creates a new issue
- Find Component - Searches for a component by name
- Find Issues by Filter - Executes a saved Jira filter and returns the filtered issues for automated reporting and monitoring workflows
- Find Issue by Key - Searches for an issue by key
- Find Project - Searches for a project by name or key
- Find User - Finds an existing user

Actions

Actions
- Add Comment to Issue - Adds a new comment to an issue
- Add Watcher to Issue - Adds a new watcher to an issue
- Create Issue - Creates a new issue
- Update Issue - Updates an existing issue
- Add Attachment to Issue - Adds an attachment to an issue
- Link Issues - Creates a link (e.g. "is blocked by") between two issues
- Add Work Log to Issue - Logs time worked on an issue for time tracking workflows
- Move Issue to Sprint - Moves an issue to an active or open sprint
- API Request (Beta) - This is an advanced action which makes a raw HTTP request that includes this integration's authentication

Limitations

The Jira Software Cloud app does not support connections to Jira Data Center. To connect, use the Jira Software Server app.

Templates

View all of Jira Software Cloud's templates.

How to get started with Jira Software Cloud on Zapier

Contact Us

Prerequisites

Connect Jira Software Cloud to Zapier

About Jira Software Cloud's app

Triggers, searches, and actions

Limitations

Templates

Use cases

Additional Jira Software Cloud resources

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