How to get started with Microsoft Outlook on Zapier

Written by Owner

Updated at August 20th, 2025

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Table of Contents

Prerequisites Connect Microsoft Outlook to Zapier Keep your Microsoft app connection active About Microsoft Outlook's app Triggers, searches, and actions Triggers Searches Actions Limitations Templates Use cases Additional Microsoft Outlook resources

Microsoft Outlook and Zapier connect to automate your email and calendar tasks. You can trigger actions when new emails arrive or events are created and send emails or create calendar events.

Prerequisites

To use the Microsoft Outlook app on Zapier, you must have:

A Microsoft 365 Business or Enterprise account.
An Exchange Online mailbox.
Administrator consent or approval for third-party application access if your organization has restricted user consent settings.

Connect Microsoft Outlook to Zapier

To create an app connection to Microsoft Outlook on Zapier:

Go to the Apps page.
Click + Add connection.
A new dialog box will appear. Search for and select Microsoft Outlook.
Click Add connection.
A new browser tab or window will open.
Log into Microsoft Outlook to authenticate.
Grant Zapier permission to access your account if prompted to.

Your Microsoft Outlook account is now successfully connected to Zapier.

Keep your Microsoft app connection active

Microsoft automatically expires the refresh token Zapier uses to connect to them for security reasons. This happens if any of the following events occur:

You change or reset your password.
The token is not used for 14 days.
90 days have passed since the token was issued.

There's no way to prevent these expiration rules, so when your token expires, you'll need to reconnect your account.

About Microsoft Outlook's app

Triggers, searches, and actions

Triggers

Triggers

Calendar Event Start (Polling) - Triggers at a specified time before an event in your calendar starts.
New Attachment (Polling) - Triggers when there is a new attachment.
New Contact (Polling) - Triggers when a new contact is added to your account.
New Email Matching Search (Polling) - Triggers when a new e-mail is received in your inbox that matches a search.
New Message in Folder (Polling) - Triggers when a new new message in folder is created.
Cancelled Calendar Event (Instant) - Triggers when an event is cancelled.
New Calendar Event (Polling) - Triggers when a new event is created in your calendar.
New Email (Polling) - Triggers when a new e-mail is received in your inbox.
New Flagged Email (Polling) - Triggers when a new email is flagged.
Updated Calendar Event (Polling) - Triggers when an event is updated.

Searches

Searches

Find Calendar Event - Finds a Calendar Event in your calendar.
Find Email - Finds an email based on name.
Find a Contact - Search for a contact.
Find or Create Contact - this is the description.

Actions

Actions

Add Attendees to Calendar Event - Adds attendees to a calendar event.
Create Contact - Creates a new contact.
Create Draft Reply - Creates a draft reply for an email.
Delete Event - Deletes an existing event.
Send Email - Send an email from your Outlook account.
Update Contact - Updates a contact.
Create Event - Create an event in the calendar of your choice.
Create Draft Email - Creates a draft of an email that can then be reviewed and sent out.
Delete Contact - Deletes an existing contact by ID.
Reply to Email - Creates a new reply to email, probably with input from previous steps.
Update Calendar Event - Updates a calendar event information.
API Request (Beta) - This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Limitations

Only Office 365 Business or Enterprise accounts are supported. Personal accounts (Outlook.com, Office Home, Live.com) cannot be connected.
The Find Contact action only returns contacts from your "My Contacts" list. Contacts in company shared directories or shared contact groups are not accessible.
Attachment size limit is 150MB for Send Email and Create Draft actions.
Updated Event triggers ignore events that are updated within 15 seconds of being created. Quick edits may be missed after immediately creating the event.
All-day events are sent in UTC timezone which may require date/time adjustments in action steps.
Enabling multi-factor authentication setup may require reconnecting your Microsoft Office 365 account to Zapier.

Templates

View all of Microsoft Outlook's templates.