Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Apps
  • Apps on Zapier

How to get started with Jira Software Server on Zapier

Written by Owner

Updated at August 20th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Tables
    Work with tables Manage tables Create tables Troubleshoot Zapier Tables
  • Product updates
    Product updates: January 2023 Product updates: March 2023 Product updates: February 2023 Product updates: April 2023 Product updates: May 2023 Product updates: June 2023 Product updates: July 2023 Product updates: August 2023 Product updates: September 2023 Product updates: October 2023 Product updates: November 2023 Product updates: December 2023 Product updates: January 2024 Product updates: February 2024 Product updates: March 2024 Product updates: April 2024 Product updates: May 2024 Product updates: June 2024 Product updates: July 2024 Product updates: August 2024 Product updates: September 2024 Product updates: October 2024 Product updates: November 2024 Product updates: December 2024 Product updates: January 2025 Product updates: February 2025 Product updates: March 2025 Product updates: April 2025 Product updates: May 2025 Product updates: June 2025 Product updates: July 2025 Product updates: August 2025
  • Zaps
    Zap basics Zap history Troubleshoot Zaps Manage your Zaps Do more with Zaps
  • Your Zapier account
    Plans Billing Account profile Notifications Data privacy & security Get help User roles and permissions
  • Interfaces
    Troubleshoot Zapier Interfaces Create an interface Use interface components Manage interfaces
  • Canvas
    Create a canvas Collaborate on a canvas
  • Chatbots
    Add logic and knowledge to chatbots Troubleshoot chatbots Create chatbots Manage chatbots
  • Getting started
    Intro to Zapier Set up your Zapier account Use case templates
  • Agents
    Create agents Manage agents Troubleshoot agents
  • MCP
    Set up MCP
  • Built-in tools
    Filter & Paths Formatter Schedule & Delay Email, IMAP, SMTP, & Email Parser Webhooks & Code Storage, Digest, & RSS Sub-Zap & Looping Other built-in tools Custom Actions & API Requests Functions AI by Zapier & AI actions Copilot Human in the Loop
  • Lead Router
    Create routers
  • Apps
    Connect and manage your app connections AI apps on Zapier Apps on Zapier
+ More

Table of Contents

Connect to Jira Software Server on Zapier About Jira Software Server's app

Connect to Jira Software Server on Zapier

Jira Software Server uses basic authentication to authenticate your account on Zapier. Enter your Jira Software Server username and password to authenticate. 

miscEye icon Note
  • Single sign-on (SSO) is not supported.
  • If you log in to Jira using a Google account and two-factor authentication (2FA), you can log in using your email address and an API token instead.

 

About Jira Software Server's app

Are self-hosted or cloud-hosted accounts supported? Self-hosted accounts only
  • Zapier supports Jira Software Server 6+.
  • As of Feb 15, 2024, Atlassian is ending support for the Jira Software Server. This means it is available for use, but it is no longer actively being maintained or updated. Learn more about Atlassian’s update to Jira Server.
Is a paid Jira Software Server plan required? No  
Are any special account permissions required? Yes
  • You'll need full admin permissions along with API access. Learn more about Jira Software Server's account permissions.
  • If you see the error “Max retries exceeded with url: /rest/auth/1/session (Caused by : [Errno -2] Name or service not known)” when connecting to Zapier, you must add Zapier’s IP address to Jira’s allowlist.
Are there usage limits? No  
Are there pagination limits? No  
Do trigger samples use real data from your account or generic data? Real trigger samples  
Are custom fields supported? Yes
  • Custom fields are supported, however, they may not be consistently returned for a project. This is an issue with Jira, and you can track this Jira bug for updates.
Do update actions overwrite or append to existing data? Overwrite existing data  
Is there any additional info? Yes
  • For Zapier Team or Enterprise users, you can use a Static IP address to connect to Zapier.
  • Common Problems with Jira Software Server

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How to get started with Skool on Zapier
  • How to get started with Zoho Show on Zapier
  • How to use Stripe Payment Links with Zapier
  • How to get started with Feathery on Zapier
  • How to get started with Front on Zapier

Copyright 2025 – OBZ-Zapier.

Knowledge Base Software powered by Helpjuice

Expand