Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Agents
  • Troubleshoot agents

Improve an agent's results

Written by Owner

Updated at August 20th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Tables
    Work with tables Manage tables Create tables Troubleshoot Zapier Tables
  • Product updates
    Product updates: January 2023 Product updates: March 2023 Product updates: February 2023 Product updates: April 2023 Product updates: May 2023 Product updates: June 2023 Product updates: July 2023 Product updates: August 2023 Product updates: September 2023 Product updates: October 2023 Product updates: November 2023 Product updates: December 2023 Product updates: January 2024 Product updates: February 2024 Product updates: March 2024 Product updates: April 2024 Product updates: May 2024 Product updates: June 2024 Product updates: July 2024 Product updates: August 2024 Product updates: September 2024 Product updates: October 2024 Product updates: November 2024 Product updates: December 2024 Product updates: January 2025 Product updates: February 2025 Product updates: March 2025 Product updates: April 2025 Product updates: May 2025 Product updates: June 2025 Product updates: July 2025 Product updates: August 2025
  • Zaps
    Zap basics Zap history Troubleshoot Zaps Manage your Zaps Do more with Zaps
  • Your Zapier account
    Plans Billing Account profile Notifications Data privacy & security Get help User roles and permissions
  • Interfaces
    Troubleshoot Zapier Interfaces Create an interface Use interface components Manage interfaces
  • Canvas
    Create a canvas Collaborate on a canvas
  • Chatbots
    Add logic and knowledge to chatbots Troubleshoot chatbots Create chatbots Manage chatbots
  • Getting started
    Intro to Zapier Set up your Zapier account Use case templates
  • Agents
    Create agents Manage agents Troubleshoot agents
  • MCP
    Set up MCP
  • Built-in tools
    Filter & Paths Formatter Schedule & Delay Email, IMAP, SMTP, & Email Parser Webhooks & Code Storage, Digest, & RSS Sub-Zap & Looping Other built-in tools Custom Actions & API Requests Functions AI by Zapier & AI actions Copilot Human in the Loop
  • Lead Router
    Create routers
  • Apps
    Connect and manage your app connections AI apps on Zapier Apps on Zapier
+ More

Table of Contents

Improve the instructions Add data integrations Give feedback on agent messages Explore Zapier's app directory Provide feedback and get help

If your agent is not returning the information you expect, you can make changes to refine the results. This article offers some strategies for improving the results.

miscBoltAlt icon Beta

This product is in open beta. It’s available for use but still in active development and may change.

Improve the instructions

Agents work best when instructions are specific. Ensure you mention the following aspects in your instructions:

  • Trigger: specify what event should trigger the agent, and mention the app it should come from, if any.
  • Actions: if you have multiple actions, use bullet points or a numbered list to ensure they are clearly explained.
    • When explaining actions, insert the action directly from the Insert tools menu so the agent can use the appropriate app.
  • Data integrations: if your agent uses a data integration, ensure you mention any specific part of it that it should use to complete the task.

Whenever you make changes to instructions, a trigger, or actions, you can test your agent again to ensure it works as expected by clicking the Retest agent button. 

Add data integrations

Data integrations are documents your agent can use as a source of truth when generating replies or carrying out tasks. You can add multiple documents to ensure the agent has all the information it needs.

Give feedback on agent messages

When you interact with the agent, you can provide feedback for each of its replies.  

Screen Shot 2025-05-22 at 9.12.44 AM.png

Click the thumbs up or thumbs down icons to give Zapier feedback about the agent's performance. This helps the development team improve the product and ensure it meets your expectations.

Explore Zapier's app directory

Zapier provides access to thousands of apps that can be connected to your agent. Visit the app directory to find apps that can help you automate your daily tasks. You can also find other apps by looking at app categories or the "Similar apps" section of an app-specific page.

Provide feedback and get help

Submit a feature request, provide feedback on existing features, or get help from the Zapier Agents team. You can also discuss Agents with other users on Zapier's Early Access Program Slack.

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Troubleshoot Zapier Agents

Copyright 2025 – OBZ-Zapier.

Knowledge Base Software powered by Helpjuice

Expand