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Jotform Enterprise values are missing or incorrect

Written by Owner

Updated at August 20th, 2025

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Table of Contents

Form settings

If values from Jotform Enterprise appear incorrect or don't appear at all, please check the following:

Form settings

If you see long alphanumeric strings instead of your form values, you’ll need to disable the Encrypt Form Data setting.

  • In your form, click Settings.
  • In the left sidebar, click Form settings.
  • In the Encrypt Form Data field, select No.

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