Understand your agent's statuses

Written by Owner

Updated at August 20th, 2025

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Table of Contents

Needs action In progress Failed Cancelled Completed Test Provide feedback and get help

Once you’ve set up your agent, you’ll want to understand their activity status. This will let you know if they've finished responding to your request or if they need your input.

Beta

This product is in open beta. It’s available for use but still in active development and may change.

There are six possible statuses:

Needs action
In progress
Failed
Cancelled
Completed
Test

The status is displayed as a label on the activity row, in either your agent's Activity page or the All activity page.

Activity log with various agent tasks listed.

Needs action

This status means that the agent requires your input to continue running. This can happen for a few reasons:

An error occurred while automating a task, such as an expired connection to an app or a necessary document being deleted.
The agent is unsure about some of the instructions and wants you to clarify them.
You've asked the agent to request your input or approval before proceeding.

In progress

The agent is carrying out an assigned task.

Failed

The agent could not complete a task.

Cancelled

You cancelled the task.

Completed

The agent finished the task.

Test

The activity is related to agent testing. This status can appear together with any of the other ones.

Provide feedback and get help

Submit a feature request, provide feedback on existing features, or get help from the Zapier Agents team. You can also discuss Agents with other users on Zapier's Early Access Program Slack.