Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Your Zapier account
  • Billing

Why did Zapier charge my credit card?

Written by Owner

Updated at August 20th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Tables
    Work with tables Manage tables Create tables Troubleshoot Zapier Tables
  • Product updates
    Product updates: January 2023 Product updates: March 2023 Product updates: February 2023 Product updates: April 2023 Product updates: May 2023 Product updates: June 2023 Product updates: July 2023 Product updates: August 2023 Product updates: September 2023 Product updates: October 2023 Product updates: November 2023 Product updates: December 2023 Product updates: January 2024 Product updates: February 2024 Product updates: March 2024 Product updates: April 2024 Product updates: May 2024 Product updates: June 2024 Product updates: July 2024 Product updates: August 2024 Product updates: September 2024 Product updates: October 2024 Product updates: November 2024 Product updates: December 2024 Product updates: January 2025 Product updates: February 2025 Product updates: March 2025 Product updates: April 2025 Product updates: May 2025 Product updates: June 2025 Product updates: July 2025 Product updates: August 2025
  • Zaps
    Zap basics Zap history Troubleshoot Zaps Manage your Zaps Do more with Zaps
  • Your Zapier account
    Plans Billing Account profile Notifications Data privacy & security Get help User roles and permissions
  • Interfaces
    Troubleshoot Zapier Interfaces Create an interface Use interface components Manage interfaces
  • Canvas
    Create a canvas Collaborate on a canvas
  • Chatbots
    Add logic and knowledge to chatbots Troubleshoot chatbots Create chatbots Manage chatbots
  • Getting started
    Intro to Zapier Set up your Zapier account Use case templates
  • Agents
    Create agents Manage agents Troubleshoot agents
  • MCP
    Set up MCP
  • Built-in tools
    Filter & Paths Formatter Schedule & Delay Email, IMAP, SMTP, & Email Parser Webhooks & Code Storage, Digest, & RSS Sub-Zap & Looping Other built-in tools Custom Actions & API Requests Functions AI by Zapier & AI actions Copilot Human in the Loop
  • Lead Router
    Create routers
  • Apps
    Connect and manage your app connections AI apps on Zapier Apps on Zapier
+ More

Zapier's paid plans charge a monthly subscription fee. If you received a charge on your credit card from Zapier, either you or someone on your team has signed up for one of our paid Zapier plans.

If you're not sure who signed up for a Zapier account, check in with your team. Typically, a Zapier account is created by someone on your support, marketing, or engineering teams, but it may also be created by a team member trying to connect apps your company uses.

If you can't identify the user that signed up for Zapier, contact Zapier support to look up the email address associated with the Zapier account.

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Why was my payment declined?
  • How pay-per-task billing works in Zapier
  • Troubleshoot Tax ID validation errors in invoices
  • Do Zapier credits expire?
  • What is a Zapier add-on?

Copyright 2025 – OBZ-Zapier.

Knowledge Base Software powered by Helpjuice

Expand