Why is the record I created in a previous step not being found when the Zap runs?

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Updated at August 20th, 2025

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If you're mapping a custom value from an object you've created in a previous step, it may not exist yet. You can resolve this by adding a delay step after the step where you created the record in order to give the app some time to process.

Example

If you have an action that creates a new lead in your CRM, then adds that lead to a new deal, your CRM may not have finished creating the lead before the Zap tries to add the lead to your deal. You can add a delay step after creating the lead to give the CRM time to finish creating the lead first.

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Why is the record I created in a previous step not being found when the Zap runs?

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