Zaps are missing from your account
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If you create a Zapier account with your email address and password, then later login with a Google account associated with a different email address, you’ll have two different Zapier accounts. If all your Zaps appear to be missing, it’s likely because you’re logged in to a different account from the one you originally created.
1. Log out of Zapier, then log in with your Google account
- Log out of Zapier.
- Navigate to this link, then click the Continue as [your email address] Google button.
- In the top menu, navigate to the Zaps page.
- Before you confirm that this is the account you want to delete, check that there are no Zaps.
2. Disconnect your Google account
- Go to [Settings > Advanced]/app/settings/advanced).
- Click Sign in with.
- Next to your Google account, click Disconnect.
3. Create a new account password
- Go to Settings > My Profile > Password.
- Click Request a new password.
- A new browser tab or window will open. In the Email field, enter your Google account email address.
- Click Send reset instructions.
- Navigate to your email inbox and open the email.
- Click the link in the email to create a new password.
4. Delete your duplicate Zapier account
- Remain logged in with your Google account and go to Settings > Advanced > Delete my account.
- Click Confirm it’s you. You’ll be redirected to a login page. Enter your password, then click Continue.
- In the Verify Current Email field, enter your Google account email address.
- In the Confirm you want to delete your account field, enter DELETE in all caps.
- Click Delete your account.
After deleting the duplicate account, navigate to this link and log in with your original account email address and password.
Still need help?
If this article did not fix the issue, Zapier has a few other options to get you the help you need:
- Contact Zapier Support. Our Support team can investigate your account to find solutions.
- Ask in the Zapier Community. Get advice from experienced Zapier users in the Zapier Community.
- Learn more about getting help. Read our guide on how to get help and support with Zapier to find the best resources for your specific problem.