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Check your knowledge source usage

Written by Owner

Updated at August 20th, 2025

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Table of Contents

Next step Data retention Provide feedback and get help

Knowledge sources in Zapier Chatbots can be files, webpages, apps, or tables. The amount of information you can use as a knowledge source depends on your plan and is measured in bytes. 

miscBoltAlt icon Beta

This product is in open beta. It’s available for use but still in active development and may change.

You can see how much knowledge source you have already used on the Knowledge menu of your Chatbots account.

  1. From the Chatbots home, select your chatbot.
  2. In the sidebar, click Knowledge.
  3. The usage bar appears on the top right of the screen.

Next step

Learn what happens when a knowledge source exceeds your plan's limit.

Data retention

Zapier's Data Retention, deletion, and export practices vary depending on the product. Learn more about the specific guidelines for the product you're using.

Provide feedback and get help

Submit a feature request, provide feedback on existing features, or get help from the Zapier Chatbots team.

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