Manage data in Lead Router

Written by Owner

Updated at August 20th, 2025

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Table of Contents

Delete a queue Delete a router Edit or delete sales reps and fields Review lead routing history

You can make changes or delete your routers in Zapier Lead Router. This article explains how to:

Delete queues and routers.
Edit or delete sales reps and fields.
Review routing history.

Beta

This product is in closed beta release. It's in active development and may change.

Delete a queue

To delete a queue:

From the Lead Router home, click Queues.
Click the three dot icon beside your queue name.
Click Delete.
Confirm your action by clicking Delete.

Deleting a queue is permanent. All associated routers will be updated, and leads will no longer route to this queue.

Delete a router

To delete a router:

From the Lead Router home, click Routers.
Click the three dot icon beside your queue name.
Click Delete.
Confirm your action by clicking Delete.

Deleting a router is permanent. The router will be turned off, and routing will stop.

Edit or delete sales reps and fields

You can make changes to the information related to a sales rep or field, or delete it completely, in Lead Router by editing the associated table in Zapier Tables.

From the Lead Router home, click Sales reps or Fields.
Click View source at the top of the table. A new window or tab will open displaying the table.
Make changes to the row that contains the sales rep or field.
1. Delete the whole row to remove the record from Lead Router.
Close the window or tab.
Reload the Lead Router window or tab to see the changes.

Review lead routing history

You can check how each incoming lead was routed through the Zap editor run history. Learn more about using run history.

To find the run history for your router:

From Lead Router home, select your router.
Click Customize.
In the left sidebar, click the Zap runs icon to expand it.
Select a Zap run from the list.
- The editor will display the Zap run status for each step in the workflow.

Manage data in Lead Router

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Delete a queue

Delete a router

Edit or delete sales reps and fields

Review lead routing history

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