You can now collect transcripts and start Zaps for chatbot conversations

Written by Owner

Updated at August 20th, 2025

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Note

This information was accurate at the time of publication. Please check out the latest product update notes for any updates or changes.

We are excited to unveil a powerful new feature for Zapier Chatbots: the Run Zap logic. This innovative addition is designed to help you gain deeper insights into your customer interactions and streamline your workflow like never before.

Automated conversation transcripts: With the Chatbots Run Zap action, you can automatically collect a full transcript of every chatbot conversation. This means no more manual tracking or missing out on valuable customer insights. Simply set up a Zap, and let automation handle the rest.
Seamless integration with your favorite apps: Once collected, these transcripts can be sent to any app you choose. Whether you want to analyze the data in a spreadsheet, store it in a database, or integrate it with your CRM, the possibilities are endless.

This feature is available to all Zapier Chatbots plans, making it easier than ever to leverage the full power of automation and AI to enhance your customer interactions. Learn how to set up this logic on the Help Center.

You can now collect transcripts and start Zaps for chatbot conversations

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